WHO I HELP

SMEs. Start Ups.

HOW I HELP

Employee Relations Management. Recruitment & Onboarding. Day-to-day HR queries. Employment Law Compliance. Review of HR Documentation and Policies/Procedures. Optimising HR Processes. HR Process Development / Redesign.

SECTORS/SUPPORT

Leisure, Retail & Hospitality. Technology. Industrial.

“IT’S GREAT TO SEE HOW EACH CLIENT WORKS & SEE HOW MY ROLE CONTRIBUTES TO THEM ACHIEVING THEIR GOALS.”

As an HR Consultant, Katie Bremner’s main goals are to build good client relationships, and to provide best practice advice across a variety of HR areas. Katie provides her clients with advice and support through any HR processes and employment matters.

She supports her clients in a range of ways, such as by reviewing documents such as employment contracts, company handbooks and client specific policies. Being proactive in her role ensures that her clients feel supported.

Katie works closely with the senior management teams (such as directors and any HR employees that the company may have) of her clients, who are from a multitude of different sectors, including retail, data science, and waste management.

LISTENING & WORKING COLLABORATIVELY

I would say an ideal client relationship would be having good and open communication. Part of my role is to understand the client’s needs, goals, and expectations, which I believe can be achieved through listening to the client so that we can work collaboratively to achieve their business objectives.”

SUPPORTING CLIENTS WITH HONEST ADVICE

“Clients expect openness and honesty from me. Clients come to us for advice on any challenges or opportunities they are facing, and I think it is important to be honest when giving advice. We are there to support the client but also the colleagues so it is important to be open with the client and establish any risks they may face and work together to follow the option that is legally and ethically appropriate.”

FOSTERING AN ‘OPEN DOOR’ POLICY

“I think being able to develop relationships is one of the most satisfying aspects of my job. I think it is important to understand that the relationships between myself and the client, and my colleagues and I are not transactional. My role is to continuously communicate with clients and colleagues and foster an ‘open door’ policy so that I am perceived as approachable and reliable. My role is about understanding the client’s and colleagues’ needs whilst building trust and communication, collaboration, and a shared commitment to achieving goals and driving their business success.”

SUPPORT TAILORED TO CLIENTS’ NEEDS

“I think that technology has enabled me to be able to do my job more efficiently and effectively. Clients have different ways of working; some prefer to have a more virtual relationship and others prefer to have us on-site and embedded into their work environment. I think it is important to tailor to the wants of the client and through technology, it is now possible to carry out my job fully in either a more hands-on way or an entirely virtual way, and still achieve the best outcome for the client.”

STAYING UP TO DATE

“I think the biggest challenge in our area of expertise would be the ongoing changes to employment law. As HR professionals, it is crucial that we stay up to date with any and all changes so that we can best advise our clients.”

CONTINUOUSLY GROWING KNOWLEDGE & EXPERIENCE

“Being able to continuously grow my knowledge and experience is something I am very excited about. I think AAB Group as a whole including AAB People has a huge amount of knowledge and expertise that I can learn from. Building relationships with my clients is something that also excites me. I think it’s so interesting to see how each client works and see how my role contributes to them achieving their goals.”

COLLABORATION IS FULLY EMBEDDED IN OUR TEAM

“Collaboration is something that is fully embedded in the People Team at AAB. The team has years of experience and knowledge, and everyone is so willing to share this with their colleagues. I think this is crucial in our role as we are able to get involved in unique cases and projects that open us up to taking new approaches in our role as consultants.”

CHALLENGING STEREOTYPES

“I think often HR has a bad reputation – people sometimes assume we are there to bring bad news. I do think it is important to understand how much HR has evolved over the years and, at AAB People, our focus revolves around people and our roles are designed to assist our clients in fostering a supportive and positive workplace for their employees.”

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