Our Client

Scot Hoist Ltd is a Glasgow based firm who specialise in the hire, inspection, maintenance, and servicing of vertical access equipment throughout the UK. A family run business, the firm currently employs 12 staff, all of whom, with the exception of trainees, have been with the business for a minimum of ten years, and who are either qualified to, or working towards, industry standard NVQ competency levels.

AAB People started working with Scot Hoist in February 2022, following a challenging year for the firm. Our Payroll team were already providing services to Scot Hoist at this point, as were our Entrepreneurial Services colleagues at AAB, providing accounting services.


Our Challenge

Scot Hoist had been working closely with our Entrepreneurial and Payroll teams for a period of time before engaging with AAB People. Following a period of considerable growth, the firm identified that there was a requirement to update their current HR and Health & Safety documentation, policies and procedures.

To ensure compliance with current legislation and that their HR and H&S policies/procedures/documentation were appropriate for the business in its current form, a complete refresh was required. The client also did not have an internal HR resource therefore there was an immediate need for a qualified HR or H&S specialist to provide advice/guidance tailored to their specific business.


Our Solution

From a HR perspective, we initially assisted with some on-going staffing issues, then went on to provide some new HR documentation for the firm, including employee handbook, policies and contracts. More recently, we spent the day with the full team at their premises, delivering DISC Insights training sessions and a session to introduce their employee handbook, HR system People HR and generally the ways in which we will support them as an external HR support.

Our Health & Safety team have had a very hands on approach. H&S Service Lead Lee Craig has worked closely with Robert to review and update the H&S Policy and procedures, managed their Constructionline and Safe Contractor renewals, and carried out an inspection of the premises providing advice and helping to implement changes to meet the required health and safety standards and completing a premises fire risk assessment.  The H&S service continues on an ongoing basis providing competent advice and practical support.


Our Impact

Since engaging with Scot Hoist, we’ve provided reassurance that all their HR and H&S policies and procedures are up to date, and fully compliant. Following a challenging year for the firm, alongside our wider teams (Payroll and Entrepreneurial Services at AAB), we have become a valued sounding board and trusted advisor for business owner and Managing Director Robert, and have built up a fantastic working relationship with him and the team. The staff that work most closely with the firm were recently invited out to a ‘thank you’ BBQ lunch at Scot Hoist, which was a great opportunity for the teams to meet face to face and get to know one another better.


‘’We already worked with the Entrepreneurial Service and Payroll teams at AAB, so we were definitely interested when we found out about their new offshoot company, AAB People.

Not only do we now have peace of mind that all out HR and Health & Safety policies are up-to-date and compliant, we also have the comfort of knowing that there is someone reliable and friendly on the end of the phone if we have any questions. Lee, Georgia and the wider team are always happy to come out to see us and it’s been great building on those relationships.’’

Robert Steele, Director of Scothoist Ltd

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