Whistleblowing

At AAB People, we offer a premier external and independent global whistleblowing service designed to empower your employees. By choosing AAB People, your team can report sensitive issues and areas of concern in the workplace without fear of reprisal.

Sean

Sean McAuley

Fraud & Whistleblowing Senior Manager

Our service fosters a culture of openness and continuous improvement, ensuring that every voice can be heard in a secure and confidential manner. Operational 24/7, 365 days a year, our robust platform is tailored to meet the demands of dynamic business environments. Additionally, AAB People breaks down language barriers with translation services available in over 200 languages, making our service accessible to your diverse workforce no matter where they are located. This inclusivity enhances the effectiveness of your compliance and ethics programs, and aids in maintaining high standards of corporate governance.

Who we can help

  • PUBLICLY LISTED COMPANIES INCLUDING FTSE 100
  • GOVERNMENT DEPARTMENTS
  • STATE-OWNED ENTERPRISES
  • PRIVATE EQUITY BACKED
  • SMES
  • HIGH GROWTH BUSINESSES
  • MULTINATIONAL BUSINESSES
  • PUBLIC SECTOR
  • NOT-FOR-PROFIT

How we can help

  • WHISTLEBLOWING & GRIEVANCE MATTERS
  • CONFIDENTIAL CALLS & REPORTING SYSTEMS
  • ONLINE WEB REPORTING & SECURE CASE MANAGEMENT SYSTEM
  • ENCOURAGING A SPEAK UP CULTURE ACROSS ORGANISATIONS
  • PROVIDING THE LINK BETWEEN EMPLOYEES AND EMPLOYERS
  • FACILITATING DIALOGUE WITH EMPLOYEES TO PROTECT ANONYMITY
  • OPTIMISING COMMUNICATION OF CONFIDENTIAL REPORTING SERVICES
  • POLICY BEST PRACTICE COMPLIANCE WITH DPA LEGISLATION INCLUDING GDPR
  • FRAUD PREVENTION & INVESTIGATION

WHAT IS WHISTLEBLOWING?

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AAB People specialises in providing businesses with effective whistleblowing solutions within a safe, secure, and supportive environment that encourages whistleblowers to speak up and be heard. Our goal is to set the standard in whistleblowing by consistently:

  • Listening: listening without bias and encouraging whistleblowers to speak up and be heard
  • Supporting: supporting whistleblowers with empathy and understanding
  • Responding: our confidential reporting channels are manned 24/7 and 365 days a year to ensure we respond immediately to all concerns

Implementing our whistleblowing service can help your business:

    • Identify, prevent and deter unethical behaviour in the workplace
    • Promote a culture of honesty and transparency across your workforce and beyond
    • Provide a safe and supportive environment for employees to raise concerns
    • Provide a robust and secure case management platform to effectively manage concerns across your organisation
    • Demonstrate your commitment to ethical business practice and professional standards
    • Ensure your compliance with relevant legislation such as the UK Bribery Act 2010, Modern Slavery Act 2015 and the Criminal Finances Act 2017
    • Enhance risk management across your organisation
    • Helping your business comply with relevant regulatory compliance across your service industry

How Whistleblowing Works

The AAB People Whistleblowing Process works in the following way:

  • Employee raises concern
  • Concern received by AAB People call handler
  • Caller provided with PIN code
  • Concerns stored on case management system
  • Concern forwarded to your nominated officer
  • Assigned for appropriate action
  • Whistleblower provided with feedback
  • Concern closed

We provide various reporting options such as telephone hotlines, online web reporting, a dedicated whistleblowing application, and secure email and fax when needed. Our Case Management software offers a secure, user-friendly system that centralises your administration and saves time.

We believe that delivering a top-notch Whistleblowing service involves a seamless approach, benefiting both employers and employees by offering peace of mind, confidence, empowerment, and support.

Learn more

  • In the Health and Social Care sector having an independent hotline is crucial for us and provides an additional safeguard for our colleagues and the people we support so they can speak to someone and know they will be heard, and action will be taken.

    Graham Farrington-Horsfall, Ivolve Care & Support

How Whistleblowing Works

For Employees

  • You can report concerns 24 hours a day, 365 days a year by phone, web report or via email.
  • Once you have made your telephone call to AAB People, you are immediately connected to a qualified staff member, who will put you at ease and explain the process to you.
  • You will be reminded that the call is not being recorded and that everything you advise us of will be treated in the strictest confidence.
  • We will encourage you to divulge all of the relevant information you wish to report, and our qualified staff will use their interviewing skills to assist you.
  • You will be asked questions but the discussion will be conducted in an informal relaxed manner. The details of your information will be read back to you to check for accuracy.
  • We encourage you to provide your contact details which are held in the strictest confidence and not passed to your employer. We like to obtain your contact details in order for us to provide you with feedback about the action taken by your employer.
  • We understand that you may still wish to remain anonymous and this is your decision. We will advise you of any existing country-specific legislation relating to your right to anonymity.
  • We provide a detailed report of your information to a nominated Authorised Receiver of Information, usually at the senior management level, within your organisation to decide what course of action should be taken.
  • Where you have provided your contact details, we will provide feedback to you in accordance with your employer’s instructions.
  • If you choose to remain anonymous, we will issue you with a Personal Identification Number (PIN) should you wish to call back seeking an update regarding your concern or to provide any further information in support of your concern. This enables us to identify your original report and provide you with a status update or to update the report with any further information you may wish to add
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How Whistleblowing Works

For Employers

  • Your employees (including associated third parties) can report concerns 24 hours a day, 7 days a week, 365 days a year by phone, web report, application or via email.
  • All calls made to AAB People are free to the caller (if geographically possible).
  • All calls and reports are dealt with by our experienced team of trained call handlers.
  • All reports are sent directly to a nominated Authorised Receiver of Information within the employer organisation. This will usually be senior representatives of your organisation who are able to take appropriate investigative action.
  • Where the caller is a non-English speaker, we will bring a translator onto the call. We have access to translation services in 200 different languages.
  • We provide a range of marketing materials to assist in communication of the whistleblowing services to your workforce.
  • We will provide you with management statistical reports providing in-depth whistleblowing trend analysis.
  • Call handling can be tailored to specific client and country requirements.
  • We provide a secure and robust case management system.
  • Clients pay an annual fee for the service which is based on the number of employees, countries operated in, type of industry, languages spoken, promotional materials required and assistance with implementation required. Our fee quotations are all-encompassing – we do not charge extras for call charges or translation services.
Get a quote

FRAUD

With our extensive expertise in workplace investigations and criminal law, we are ideally positioned to offer an independent, professional, and thorough investigative service to promptly address suspected instances of fraud, focusing on asset identification and recovery. Additionally, we provide in-house Fraud Training to increase awareness of the internal fraud threat to your business.

Prevention

  • Assisting businesses with counter-fraud strategy to enhance corporate governance
  • Assisting businesses with compliance with anti-bribery legislation
  • Provision of anti-fraud awareness training for staff, senior managers and directors

Detection

  • Undertaking prompt, comprehensive and effective fact-finding investigations
  • Securing evidence
  • Undertake fraud risk assessments and implement safeguards and anti-fraud controls

Deterrence

  • Liaising with law enforcement/prosecution enforcement agencies
  • Asset identification and recovery
  • Bringing fraudsters to the full force of the law
Find out more about our fraud prevention services

A RELIABLE & TRUSTED PROCESS FOR EMPLOYEES & EMPLOYERS

An external whistleblowing service gives your organisation an effective, flexible, and convenient process to allow your employees to raise whistleblowing and grievance-related matters with complete independence from your organisation. With a dedicated 24/7 service available, and translation services in over 200 languages, you can be confident knowing that you’re dealing with someone your employees can talk to and someone employers can trust.

We help clients enhance their ethical framework and encourage a culture of openness and transparency in the workplace. Delivered by a fully trained and qualified team, AAB People are also a vital component in helping businesses adhere to the Modern Slavery Act by assisting in the fight against forced labour, trafficking, and exploitation.

AAB People provides whistleblowing services to companies globally including publicly listed companies, government departments, state-owned enterprises, private equity-backed organisations and industry-leading organisations including FTSE 100 companies by helping them protect their businesses from wrongdoing in over 100 countries worldwide.

Our Credentials

  • Background in complex investigations from various sectors
  • Specialised call handlers are professionally trained, qualified and experienced
  • Provision of a flexible and comprehensive reporting service platform
  • Reporting through a reliable, secure and dedicated case management system
  • Compliance with global whistleblowing laws
  • Provision of intelligent telecommunication solutions
  • Services powered by the largest, most accomplished, experienced and professional linguist team in the world
  • Compliant with EU data protection laws and other applicable data protection laws & regulations
  • Web servers and online case management systems are certified to the internationally accepted global information security management system standard ISO 27001
Find out how whistleblowing can help your organisation

Proud to support a diverse range of clients