Gryffe Valley Pubs

OUR CLIENT

Gryffe Valley Pubs is a family business and the owners are proud to run two beautifully renovated local bar restaurants – “Carriages” in Kilmacolm and the “Fox & Hounds” in Houston.

Both venues aim to deliver a high-quality drinking and dining experience for customers in a friendly and attractive environment. The venues are both local icons; metaphorically and literally at the heart of the villages they serve.

OUR CHALLENGE

The owners had already worked with the AAB People team to prepare employment documentation such as an Employee Handbook and Contracts of Employment.

In 2021, they were looking for support to review Health & Safety and Fire Safety obligations. The Area Manager, Dale Shepherd, wanted expert help with completing the following for both venues:

Full audit of health & safety standards and practices
Fire risk assessment
Review and refresh of health & safety policy
Ongoing competent person support

OUR SOLUTION

Initial audits and inspections were completed on both sites and follow up work then took place off site for both Carriages and Fox and Hounds. This enabled the AAB People Health & Safety team to develop a new health & safety policy and procedures to achieve a consistent approach across the two premises; review and refresh staff training with a particular focus on management responsibilities and ensure that the premises met the required standards for health & safety and fire safety.

OUR IMPACT

Area Manager, Dale Shepherd said,

“I couldn’t be happier with the results of our health & safety review. Having worked with the AAB People’s HR team before, we knew they were excellent to deal with. We were delighted when our experience with the H&S team was just as positive. The advice we got, while undoubtedly compliant, was sensible and practical. Most importantly, we felt they were there to help us and not scare us.”

”The importance of health and wellbeing of our staff and customers is paramount and working with Lee Craig and her team provides significant peace of mind that we are doing the right thing. Based on our experience, I would recommend AAB People to any business looking for professional, sensible advice from people who are genuinely good to deal with!”