Anna
Phipps

Who I help

SME’s. Start-ups. High-growth businesses. Business owners & directors. Medium-sized organisations. Large international organisations. Public sector.

How I help

Change Management. Team Development. Leadership Development. Performance Management. Organisational Design.

“I really care about both my clients and their employees.”

Anna Phipps is a Leadership & Organisational Development Consultant based in our Belfast office and is passionate about the benefits Organisational Development can bring to organisations and their people. She describes it as being “about making changes in organisations that support and enable its effectiveness and improve performance while always putting people at the heart of the change process”.

Anna loves the variety that her role brings, one day she might be working with clients to articulate organisational values, while another she might be implementing a performance management system or conducting a training needs analysis. “I really care about both my clients and their employees, and I know the real, tangible benefits OD interventions can bring to them. That’s why I make it my mission to use my knowledge and expertise to find the most effective solution to their challenges.”

Leading with honesty and building trust

I’m always open and honest with clients, telling them what they need to know so we can work together to overcome challenges and achieve their goals. A client once told me that what they loved about working with me was that they could trust me to always be straightforward and honest with them, and that’s what I’ll always aim to do. I truly believe that any effective relationship with a client will be built on trust which leads to mutual respect, openness, good communication and collaboration – all essential elements for success.

Solutions that make a difference

“I love building relationships and taking the time to really listen and fully understand individual client needs so that I can design a personalised solution that works for them and their people. Every client is unique and there is no better feeling than knowing that a solution I have designed in collaboration with a client has met its objective and ultimately resulted in a more engaged and motivated workforce performing to the best of their abilities to support organisational effectiveness.”

Working alongside brilliant people

“The most satisfying part of working with colleagues is knowing that I’m part of a brilliant team of people that are all passionate about the work we do, support each other and enjoy working together. I strongly believe in the importance of continuous learning and development as that is how we grow and innovate, and I love that I can learn from the expertise and perspectives of the people I work with which improves my own practice and gives me new insights and ideas.”

Flexing to clients’ needs

“I’m happy to work in whatever way best suits my clients. Whether that’s a catch-up in person somewhere in town with a cup of tea (and a scone), meeting them in their offices or a virtual conversation.

The advancements in technology mean that now communication is both easier and more readily available. No matter where we are, clients have access to us and I think that’s so important, and that flexibility helps us to ensure we’re providing a high-quality service every time.”

People are key to success

There is so much constant change happening now – we live in a VUCA world of volatility, uncertainty, complexity and ambiguity. The impact of Covid and the growth in new technology such as AI is changing the world of work. In order to stay competitive organisations are having to become more agile and really understand how their employees are impacted to support them to perform at their best.

By creating effective processes and a positive work culture with an emphasis on employee needs, development and continuous learning, organisations can adapt, innovate and improve their productivity and effectiveness. For me, there is no organisation without its people so ensuring all employees know they are valued and are developed, motivated and engaged is crucial.