Who I help

SMEs. Business owners. Medium Corporates. Public Sector.  Directors. Managers.

How I help

HR support & advice. HR Strategy. Leadership and management development. Managing complex Employee Relations cases. Employment Law Compliance. Enhancing HR Processes. Alternative Dispute Resolution.

SECTORS/SUPPORT

Public Sector.

“I continuously evolve, innovate & apply my experience to deliver exceptional client results.”

Niall O’Higgins is an HR Consultant in the Retained HR team. Based in our Belfast office he supports his portfolio of clients with HR and Employment Law Support.

Niall ensures that the advice he provides his clients helps to solve any issues they are facing with their people and advises on the importance of people in taking their organisation to the next level. How does he do this? He listens first, gaining an understanding of their needs so he can deliver advice that relates to what they need and deliver that advice promptly.

Starting with a foundation of trust

“It’s really important to me that my clients think of me as a trusted advisor. I’m there to support them from a HR perspective and I have their best interests at heart.  When clients trust me, they share their true needs and challenges, allowing me to provide the most effective support. To ensure that we have that foundation of trust with clients I start by really getting to know them, understanding their business, asking questions, and genuinely taking an interest so they know I’m not just there to check a box- I’m there to add value and help where I can.

When it comes to delivery, I pride myself on ensuring that we deliver for the client, within agreed timescales and with the highest quality we can. This enables the client to see that we can support and add value and at the same time solidifies the trust they have in us because we’re delivering on time.”

Utilising knowledge and experience

“One of the most satisfying aspects of working with clients for me is being able to use my knowledge and experience to help them get results that benefit the organisation. Sometimes, a client will come to us with a difficult or complex HR issue and our job is to help them reach a resolution that is best for everyone. Finding that result and seeing the positive impact it has for those involved is amazing.

The variety of my role means that I’m supporting clients in different industries and of different sizes every day. I enjoy that no two days are the same. It means that I’m constantly adapting, learning and being able to apply the knowledge I’ve gained to help other clients”.

Welcoming new challenges

“I began my HR career in-house as an HR generalist, to now work in a consultancy-based role itself is a challenge as there’s so much for me to learn and the way I now work with clients is different. However, I believe myself to be a fast learner and curiosity has never been a bad thing in my opinion. So, I relish the challenge this switch has presented me. There’s so much for me to learn and I’m so excited to do exactly that. I can’t wait to grow my technical knowledge while also developing consultancy-specific skills at the same time.”

Exciting opportunities

“I feel that I’ve joined the firm at a really exciting time. Both the professional services and people sides of AAB are growing and what this means for the people within the business and our clients is amazing. We’re growing our service offerings and that’s enabling us to deliver a truly unparalleled service. I’m excited to be part of this journey”.

There’s no I in team

“Here at AAB people, we’re firm believers in the power of collaboration within our client’s teams. It’s so important that they collaborate and work together to achieve their goals. It’s not, however, just something we want for our clients, it’s lived within our team also every day.

We have a team of 60+ experts across HR, Health & Safety, Learning and Development which is so beneficial for me as there’s no shortage of people I can turn to when I have a query or when something isn’t going right. Everyone is more than happy to help by providing support and advice.”

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  1. Blog23rd Nov 2022

    10 Top Tips on conducting an effective 1:1 meeting

    1:1 meetings are an essential tool for managing performance of all staff. Line managers must make space to meet on a regular basis with members of staff to confirm expectations and discuss how they and their work are progressing. You…

    By Niall O’Higgins

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